Safety and Wellbeing


Mā tātou, mō tātou ko WelTec ki Te Āti Awa, ko Whitireia ki Ngāti Toa. E haere kōtui nei me kura-takahi-puni tātou.

Together, will lead and illuminate our communities through tertiary education.

Wai Ora Service

Wai Ora is a primary mental health and hauora service for Māori and Pacific ākonga. Wai Ora supports the wellbeing of students, and is dedicated to educate students on the tools needed to take care of their hauora. 

Individual or group sessions are welcome. Wai Ora is available through Monday to Friday across campuses. Students can call 027 216 2038, or get in touch with Wai Ora below. 

  • Petone Campus, Pasifika Centre, Monday and Tuesday: 9am - 2pm
  • Te Auaha Campus, Level 2, Monday and Tuesday: 10am - 2pm
  • Whitireia Campus, Ako Ake, Thursday and Friday: 9am - 2pm

Get in touch

Vitae Counselling Services

Counselling services for all ākonga (students) are provided by Vitae, who have a team of qualified counsellors located throughout New Zealand. Ākonga are entitled to three free counselling sessions.

You can access a Vitae counsellor on campus, or in the community (in person or remote). We can support you to access these services, or you can self-refer 24/7.  

Onsite counsellors are available at Te Kahui Auaha and Petone Campuses on Mondays, and Porirua Campus on Thursdays. 

To make an appointment, ākonga can either use the student self-referral form, fill in the form on the free Vitae NZ Mobile App or call 0508 664 981. If your request is urgent (need to be seen within 1-2 days), please state this when you complete the referral.


Student Self Referral Form


Piki is a free service for 18-25's that offers support for mental distress. Ākonga (18-25) can self-refer through the Piki website.   

Piki offers free access to: 

  • easy and personalised access to therapy at a convenient place and time
  • an emotional wellness app that helps you access support and track your progress
  • links to 24/7 support through phone and web services
  • trained peer support coaches.

A Piki mental health professional can be found at Te Auaha campus each Wednesday, Porirua campus each Monday, or students can make an appointment.


Get in touch 

Accommodation Support

We understand that ākonga can experience difficulty with finding a suitable living arrangement for themselves. In Wellington, there are multiple services that are available to help with this. Find out more below:


Tuatahi Centre

The Tuatahi Centre is a Non-Government Organisation that provides services for whanau, children and young people. Tuatahi can assist in areas of housing and food response and their work also covers transitional housing, personal upskilling and personal support. 


Learn more 


Wellington Women's House

The Wellington Women's House is a woman-centered organisation that provides a safe and comfortable home for women on low income or in transition. The house is a safe haven that can help women get back on their feet. The team at the Wellington Women's House can help connect with services to help achieve your goals, access benefits and entitlements and get advice on personal life.


Learn more


1737 is a free service for New Zealanders feeling down, anxious, a bit overwhelmed or just need to chat to a trained counsellor. You can call or text for free 24/7. 

Hearing Clinic

The Hearing clinic is a free service available to all students and staff. This service is based at our Porirua campus every fourth Tuesday of the month from 9:30-3:00pm. Contact LSS helpdesk at to book a time slot.

Report an Event

What must be reported? 

Near miss (Hazard): An event not causing harm, but has the potential to cause injury or ill health. Any unplanned incidents that occurred on campus which, although not resulting in any injury or disease, had the potential to do so.

Incident (accident): An unplanned event that resulted in injury or ill health of ākonga, or damage or loss to property, plant, materials or the environment.

Positive Event Reporting

Is an event not causing harm but a H&S event that is working well.  Reporting these events help establish a positive health and safety culture and encourages and endorses good health and safety practices. 


Report an Event

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