Student Guide

Whitireia and WelTec are committed to providing quality programmes and a supportive learning environment for all. Our Commitment to Learning shows that we all contribute to a positive and productive learning environment. The Student Guide provides information to support you in your learning journey. 


Find out general information about assessments and results, including how to apply for an extension, another assessment attempt, an aegrotat and challenging an assessment result.

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Careers Advice

Wanting to check whether your CV and cover letter is up to scratch?  Head to this section where you will also find information on career opportunities, internships and graduate programmes.  The Careers Advisor is also available to help with one-to-one career planning and interview skills.   

Contact; call 0800 141 121 or check out Careers Hub for more information.

Concerns and Complaints

If you have a concern, we encourage you to first discuss your concerns directly with your tutor or another staff member. You may also seek advice from support staff or at the Student Helpdesk. If you are unable to resolve your concern, there is a complaints process.  

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Credit Recognition

If you have relevant skills and knowledge through study or experience from work or other activities, you may be able to receive credit for them when enrolling in a programme of study.

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Difficulties, Disabilities and Mental Health Support  

We have dedicated, experienced staff to support you if you have (or suspect you have) learning difficulties, disabilities and/or mental health needs (anxiety/stress). The team will work with you and your tutors to provide appropriate resources and support to help facilitate a successful learning journey.

Contact; call 0800 141 121 to make a time to chat with our friendly team.


Key enrolment information for both domestic and international students can be found here.  Be aware of key calendar dates, entry requirements and course withdrawal information. 

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Events Calendar

Take note of key trimester dates, course start dates and mid-year breaks.  Make sure you are in the right place at the right time! 

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Facilities, Student Spaces & Services

Discover the facilities, services and spaces available to students at each campusWatch our wayfinding videos below.


This section holds information on hardship, paying fees, Studylink and scholarships.

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Near the end of your journey and about to graduate?  Find out how to apply/withdraw from a graduation ceremony and when these special celebrations are held. 

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Health & Safety

The health and safety of our students, staff and visitors is very important to us.  This section holds information on Whitireia and WelTec's health and safety commitment and event reporting procedures policy.   

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Health & Wellbeing

It is important that students feel well supported during their learning journey.  Explore the drop-downs below to read about support available.

IT Services

You’ll need to follow a few steps to set up your login, email, and Wi-Fi access.  Head to this section to find the steps you need to follow.  There is also information on printing, photocopying and scanning. 

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Library Services and Support

Our libraries provide access to high-quality resources through print and online mediums to support your studies and learning.  

Connect to our library services >

Loan a Laptop 

Whitireia and WelTec have a stock of loaner laptops available for students to use. 

Apply here >

My Day @Whitireia and WelTec

With MyDay, you’ll be able to access emails and notifications, Connect into Moodle and save useful information to your Bookmarks. 

Download MyDay@WandW to your device >

Online Learning

Moodle is an online learning platform.  Connect to the sign-in page for Whitireia Moodle or WelTec Moodle 

Rights and Responsibilities

Providing a safe learning and working environment where students are treated with fairness, dignity and respect is a priority, and central to the student experience. Find out more about your rights and what is expected of you as a student.  

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Student Accommodation

The Cube is an apartment-style hall of residence in Wellington CBD near both our Te Kāhui Auaha and Hospitality campuses. Open to students of all tertiary institutions (including school leavers) The Cube has options for everyone.

Join the supportive student community environment today.

Apply now >

Student Conduct

There are fair, consistent procedures to deal with any allegation of misconduct made against a student. You will be entitled to representation, advice, advocacy and support at all stages. See more >

Student Support

Make the most of your student journey and connect with our student support teams: 

Māori Student Support: 0800 141 121
Pasifika Student Support: 
International Student Support:
General Student Support: or 0800 141 121 

Student Voice

It is important student matters are voiced and considered.  Student voice representatives, student connection and student advocacy are all platforms that ensure your voice is heard and validated. Visit us in the Student Connection Zone in the Learning Commons, Petone Campus. 

Study & Learning Support

Whitireia and WelTec offer support services including academic support, campus navigation, disability support, flexible learning and general information. Watch our Learning and Engagement Services vid or connect with: or 0800 141 121 


Programme and course timetable information is available online. Timetables are subject to change and you should check your timetable from time to time, especially in the last week before teaching starts. 


There is a free bus service running between the Petone and Porirua campuses. Download the timetable