Graduation Terms and Conditions
Collection
Your regalia order will be available for collection prior to your Graduation Ceremony. Dates and times of collection are provided above
Cancellation due to change of circumstances
We will provide a full refund for all orders canceled up to 1 week prior to graduation. To cancel your order, email us Graduationinfo@wandw.ac.nz
Returns
You must return your regalia on the day of your Graduation Ceremony. Failure to do so may incur penalty fees.
Non-Returned and Damaged Regalia
If your regalia is not returned or returned damaged you are liable to pay a replacement fee of
- $235 per Gown (Diploma, Bachelor, Masters)
- $105 per Trencher (hat)
- $175 per Bachelor Hood
- $105 per Masters Hood
- $110 per Diploma Stole
And you are liable for all debt collection charges should the invoice remain unpaid after 30 days.
Cancellation of Your Graduation Event
Whitireia and WelTec reserves the right to cancel any event and is not liable for any cost, whether incurred directly or indirectly, caused as a result of any cancellation or change of venue or date. Should circumstances arise that result in the postponement of your Graduation Ceremony, you will have the option to transfer to the new ceremony date or receive a refund.
In the event of a cancellation, change of venue or date, Whitireia and WelTec will endeavour to notify you via the contact details given at the time of your application to attend the Graduation Ceremony. Cancellations due to unforeseen circumstance may occur at any time. You are responsible for checking the Whitireia and WelTec website for the most up-to-date information about your event.
If regalia has been uplifted prior to the cancellation of the event refunds will not be processed until regalia has been returned.
If regalia is not returned within the advised date an additional amount will be charged for non-return of regalia.
